CRS: Negotiations: Evolving Client Expectations

crs-negotiations-evolving-client-expectations crs-negotiations-evolving-client-expectations
2.00 HOUR(S)
Provider: Residential Real Estate Council (CRS/RRC)
Preview: Not available
CE Credits: Not available

Product Overview

Product Overview

What your client wants can change over time. This 2-hour course teaches you how to recognize when a client's interests have changed, reframe a negotiation around a new position, help clients recognize when it is time to offer concessions, and help clients find alternative solutions.

This course will better equip you to help your clients negotiate the unexpected.

After completing this course, you should be able to:

  • Identify when a client's interest changes during the negotiation process
  • Demonstrate how to reframe a negotiation position to reach the desired outcome
  • Discuss alternatives to a client's perceived position
  • Identify when and describe how to advise clients to offer concessions in a negotiation

The content provider is the Residential Real Estate Council (CRS/RRC). CRS/RRC is an affiliate of the National Association of REALTORS®. Learn more at


  • Member: $40
  • Non-Member: $50

System Requirements

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Product Expiration and Refund Policy

You will have access to your course for 12 months from the date of purchase. After one year, the course will expire. No extensions will be given after the course expires; if you do not complete the course during the 12-month timeframe, you will need to repurchase it at full price and start again at the beginning.

Please visit our Commonly Asked Questions page to access our Refund Policy details.

Continuing Education Information

Not available for this course.