CRS: Negotiations: Understanding People

crs-negotiations-understanding-people crs-negotiations-understanding-people
2.00 HOUR(S)
Provider: Residential Real Estate Council (CRS/RRC)
Preview: Not available
CE Credits: Not available

Product Overview

Product Overview

To be successful in a negotiation, an agent must come in prepared: know the state of current market trends and status (nationwide and local), and get to know the people involved, be aware of how others communicate and think differently and how adapting your communications styles will best serve a collaborative environment. These steps then set up how you can start identifying, and how to separate, interests from positions. As a trusted advisor, expertise and knowledge will gain you the edge.

Course learning objectives:

  • Demonstrate how and why thorough preparation is required prior to a negotiation, and what key pieces of knowledge are needed to be a successful negotiator
  • Recognize the diverse ways people think, personality types, behaviors, and how these elements affect the negotiation process
  • Identify, and differentiate between, positions and interests in a negotiation

The content provider is the Residential Real Estate Council (CRS/RRC). CRS/RRC is an affiliate of the National Association of REALTORS®. Learn more at


  • Member: $40
  • Non-Member: $50

System Requirements

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Product Expiration and Refund Policy

You will have access to your course for 12 months from the date of purchase. After one year, the course will expire. No extensions will be given after the course expires; if you do not complete the course during the 12-month timeframe, you will need to repurchase it at full price and start again at the beginning.

Please visit our Commonly Asked Questions page to access our Refund Policy details.

Continuing Education Information

Not available for this course.